Introduction

Wings&Arrow, LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website WingsAndArrowLLC.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 This policy applies to information we collect:

  • on this Website;

  • from sweepstakes, promotions, or giveaways;

  • in e-mail, text, and any other electronic messages between you and this Website; and

  • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

 It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by Company or any third party; or

  • any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

 Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.​

Children’s Privacy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features/register on the Website, make any purchases through the Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@wingsandarrowllc.com

Information We Collect

If you choose to contact us through our Website, we may collect information:

  • that is personally identifiable information such as name, e-mail, mailing/delivery address, and telephone number; and

  • that is about you but individually does not identify you such as comments you leave or the types of services you are interested in receiving from us.

 How We Collect Your Information

We collect this information:

  • Directly from you when you provide it to us.

  • From third parties (e.g. PayPal, Stackadapt, ReserveBar.com).

  • Our POS system (WIX and Shopify)

Information You Provide To Us

The information we collect on or through our Website may include:

  • Information you provide by filling in forms on our Website. This includes information provided at the time of registering for our programs or when requesting further services, in sweepstakes giveaways, or other promotions.

  • Records and copies of your correspondence (including e-mail addresses) if you contact us.

How We Use Information

We use collected information to make available and to improve our high standard of reliable services. We use such information to:

  • present our Website and its contents to you;

  • respond to inquiries or service requests and monitor such responses;

  • provide information about and market our products or services;

  • to fulfill any other purpose for which you provide it;

  • to carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection;

  • to notify you about changes to our Website or any products or services we offer or provide through it;

  • resolve problems; 

  • manage the Site and assess usage of the Services; and 

  • for any other purpose with your consent.

Disclosure of Information  

We may disclose personal information that we collect or you provide as described in this policy:

  • to contractors, service providers and other third parties we use to support our business (and who are bound by contractual obligations to keep personal information confidential and use it only for purposes for which we disclose it to them);

  • to fulfill the purpose for which you provide it;

  • for any other purpose disclosed by us when you provided the information; and

  • with your consent.

We may also disclose your personal information:

  • To comply with a subpoena, warrant, court order, or other comparable legal process, including subpoenas from private parties in a civil action.  If the subpoena seeks information about an identified user or limited group of users, we’ll make reasonable business efforts to contact the user(s) before providing information to the party that requests it.  We cannot guarantee that we will be able to contact the user(s) in all cases, whether because of a time limit, court order, inability to effectively contact a user, or for any other reason.  In addition to the foregoing, we disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Terms of Use.  For example, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity’s contact information to victims who request it.  

Information We Collect Through Automatic Data Collection Technologies 

Use of Cookies and Other Tracking Technologies. 

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.

  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).

  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.

  • User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

Company is dedicated to user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ storefronts, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

  • First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our websites and our merchants’ websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites and our merchants’ websites are performing and make relevant improvements to improve your browsing experience.

Please note that we do not change our practices in response to “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accepts them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

Third-party Use of Cookies and Other Tracking Technologies. Some content or applications, including advertisements, on the Website are served by third-parties (e.g. Google Analytics) including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 

Choice and Opt-Out

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Disclosure of your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an e-mail stating your request to info@wingsandarrowllc.com.

Promotional Offers from the Company. If you do not wish to have your e-mail address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by sending us an e-mail stating your request to info@wingsandarrowllc.com.

If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions.

Targeted Advertising. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

How We Protect and Store Personal Information

We store and process your personal information on our computers where our facilities are located. We protect your information using physical, technical and administrative security measures to reduce risks of loss, misuse, unauthorized access, disclosure, or alteration. Some of the safeguards we use are firewalls and physical access controls to our center.

Links and Redirection to Third Party Sites

Third Party Sites are not under the control of the Company, and the Company is not responsible for such Third Party Sites.  The inclusion or access to Third Party Sites does not imply an endorsement thereof by the Company, or of the provider of such content or services, or of any third party web site.​

Please be aware that when you enter a Third Party Site, any information you provide, including financial information, is subject to the terms of use and privacy policy of that Third Party Site. ​

Effective Date; Policy Changes

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our user’s personal information, we will notify you through a notice on the Website home page. This policy was last modified on May 7, 2022. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.​

Governing Law; Notice to California Residents

California Civil Code Section 1798.83 permits customers who are California residents and who have provided the Company with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes.  If you are a California resident with questions regarding this, please contact us via email at info@wingsandarrowllc.com or by mail at the address listed in the “Contact Us” section below. 

Contact Us

If you have questions regarding this Policy, you may contact us using the information below:

info@wingsandarrowllc.com

760-704-8437 

Please also visit our Terms of Service establishing the use, disclaimers, and limitations of liability governing the use of our Site.

Consent

By using our Website, you consent to our privacy policy.